Business English (Subject) / Business and Finance (Lesson)

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Graph, Finance, Business

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  • appropriate angemessen
  • perceptions Wahrnehmungen
  • mystery shopping (mit Beschreibung) the activity of pretending to be a normal costumer when you are employed by a company to check how its products being sold
  • Target Audience: 1. Demographics 2. Geographics 3. Behavoirs 4. Psychographics Demographics: age, gender, income level, ethnicity, level of eduction, marital status, occupation, size of household Geographics: metropolitan /rural location, population density (dichte) , climate Behavoirs: brand loyalties, distribution channels used, purchasing patterns Psychographics: attitudes, beliefs, preferences, hobbies, interests, risk tolerance
  • Market Research: 1. Quantitative Research 2. Qualitative Research 1. Quantitative Research: based on numerical data, provides statistical information, seeks to project characteristics of sample group onto broad population. 2. Qualitative Research: collects open ended responses, attempts to understand behavoirs and reasons for behavoirs, is interpretive, most appropriate for determining people's motivators, perceptions and emotions
  • Types of quantitative research? telephone..., online..., mail..., intercept survey 
  • Types of qualitative research? focus groups, one on one interviews, mystery shopping
  • tireless unermüdlich
  • insatiable unersättlich
  • retention Zurückbehaltung
  • a desire ein Verlangen
  • landlord Vermieter
  • "Catch 22" Teufelskreis
  • labour costs money spend on workers =Arbeitskosten